If you are not a confident IT user then we strongly advise you seek expert help in finding and removing the malware. However, common signs of a malware infection include slow performance, the device not starting properly, remote use of your device, changes to where adverts are displayed, your homepage being redirected and lots of pop-ups carrying warnings.īefore you start the process listed below it is important to think about your level of IT knowledge. If you haven’t used the chatbot yet, we advise you to describe your issue to the chatbot and get an expert opinion on the problem. ![]() If our chatbot has diagnosed you with a malicious software (Malware) infection then pick the section below that matches your device and follow the steps. Removing malicious software from your device
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